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Turn every conversation into growth.

AI voice agents that handle scheduling, outreach, and follow-ups — with full EHR context on every call.

HIPAA CompliantBAA Included24/7 Coverage
Scheduling
Saga Agent
Inbound call · Maria Rodriguez
Patient context✓ Ready
🏥 Blue Cross PPO📋 Last visit Nov 12 MRI auth approved📅 Tue 3pm booked
Hi, I need to schedule my knee MRI?
Checking prior auth status...
Finding available slots...
Hi Maria! Great news — your MRI auth was approved. I have Tuesday at 3pm at MetroWest Imaging. Want me to book it?
Yes please!
Booking appointment...
Syncing to EHR...
Done — confirmation sent to your phone.
✓ Appointment booked · EHR updated · SMS sent
Care Gaps
Saga Agent
Outbound SMS · Jessica Nguyen
Patient context✓ Ready
⚠️ Screening overdue📅 Last contact 60d ago💬 Prefers SMS👤 Dr. Park's patient🗓️ Thu 2pm scheduled
Identifying care gap...
Composing outreach message...
Hi Jessica, this is Dr. Park's office. You're due for a routine screening — can we find you a time?
Oh I keep forgetting. Do you have anything next week?
Checking schedule...
I have Wednesday at 10am or Thursday at 2pm. Which works?
Thursday works!
✓ Care gap closed · Appointment set · Chart updated
Prior Auth
Saga Agent
Inbound call · Robert Kim
Patient context✓ Ready
🏥 Aetna HMO👨‍⚕️ Referred by Dr. Chen MRI auth pending🔔 Auto-notify enabled
Hi, I'm calling to check on my MRI authorization?
Looking up auth status...
Checking with insurer...
Hi Robert, I found your authorization. It's still in review with Aetna. Should clear in 2-3 days. Want me to notify you?
Yes, please!
Setting up auto-notification...
Done. I'll text you as soon as it's approved.
✓ Status checked · Auto-notify set · EHR logged
New Patient Intake
Saga Agent
Inbound call · Sarah Chen (New)
Intake data✓ Ready
🔗 Referred from clinic📝 Form started💳 Insurance verified First visit scheduled
Welcome Sarah! Dr. Lopez is looking forward to meeting you. Let's get you set up quickly.
Great! What do I need to do?
Pulling referral details...
Verifying insurance...
I've verified your insurance. Can I confirm your current medications quickly?
Sure, I'm on metformin and lisinopril.
Recording medications...
Booking appointment...
Perfect. Your first visit is Thursday at 2pm. See you then!
✓ Intake complete · Chart created · Confirmation sent
Trusted by
Boroughs MWCFouad AoudeKaaya HealthMetroWestNully MedicalTown Center Pediatrics
Loved by Operators
“It's not just faster — it's qualitatively different. Saga is like having your billing, scheduling, and care coordinators on every call. That's given us the bandwidth to proactively focus on what actually moves the practice forward.”
— Operations Director, Multi-specialty Practice
1

Full context, before hello.

Every agent interaction starts with a complete view: past medical history, active meds, insurance, prior authorizations, and care gaps pulled from your EHR in real-time. No guessing, no repeating information.

Pulls context from
EHR Systems
athenaHealth, Epic, Cerner, eCW
Insurance
Eligibility, prior auth, benefits
Scheduling
Calendar, availability, waitlists
Real-time sync
saga
AI Agent
Communicates via
Reaches patients on
Voice
Inbound & outbound calls
SMS
Two-way text messaging
Email
Outreach & follow-ups

Live Workflow — Maria Rodriguez

Inbound call • Knee MRI Reschedule

Patient calls in
"I need to reschedule my knee MRI"
Prior auth verified
Approved • Expires March 15
Appointment rescheduled
Tuesday 3pm • MetroWest Imaging
Confirmation sent
SMS with date, time & prep instructions
Chart updated automatically
All actions synced to EHR in real time
Synced to EHR
athenaHealth • Updated 2s ago
✓ Live
2

Act on it. Sync to the EHR.

Saga doesn't just talk — it acts. Every appointment booked, form filled, authorization checked, or gap closed is immediately written back to your chart, with a human review option for sensitive actions. Your workflow stays in sync, always.

3

Secure quality.
Always improving.

Human review on high-priority and sensitive tasks before they go out. Every resolved interaction feeds back into your protocols — so the agent learns as your processes evolve. Your data stays yours. We never train models on it.

Review Inbox

Suggested responses awaiting approval

3 pending
Review 3
Approved 24
Edited 2
Maria Rodriguez — Prior Auth Denial
Flagged: insurance appeal, high balance
SMS2m ago
Saga's suggested response
Hi Maria, this is MetroWest Primary Care. We received an update on your knee MRI authorization — unfortunately the initial request was denied by Blue Cross. Our team is already filing an appeal and we expect a decision within 5-7 business days. We'll text you as soon as we hear back. Reply STOP to opt out.
James Lee — Specialist Referral
Flagged: out-of-network provider selected
CALL8m ago
Sarah Park — Billing Dispute
Flagged: balance exceeds $500
EMAIL12m ago
Your data stays yours. We never train models on your patient data.

Humans + Agents. The better way to staff.

Human Limitations
  • One call at a time
  • 2-5 minutes gathering information before and during calls
  • Forgets details between calls
  • Months of training, plus retraining as processes change
  • Gets tired, makes mistakes
Saga AI Agent
  • Hundreds simultaneously
  • Instantly has all necessary information
  • Perfect recall of every conversation and patient detail
  • Write SOPs in plain English and Saga learns instantly
  • Ready 24/7
94%
Reduction in hold times
12%
Increase in MoM appointments booked
48%
Increase in labor capacity
5x
Care gaps closed

Turn every patient conversation
into a lasting relationship. Know their saga.

Outcome-based pricingLive in under a month